E Government

E Government

ICT have revolutionised not just our life but also businesses and government. The potential of ICT also inspires visions of a more open Government with greater public cooperation.  ICT has grown so quickly that everywhere we go; we can find evidence whether in a new TV, services, internet and more. Business and government uses ICT to reach out to their customers and audience and to show the dramatic improvements in service. Government have the opportunity to adapt ICT to improve the efficiency and effectives of Government’s public services, ICT enables the Government to be more transparent with their citizens, giving them more access to information generated by Government. ICT can also be the missing link that Government needs. ICT could be a great fit to improve the whole city or the whole population.

The main advantage of e government is that it will improve the efficiency of the current system or old system and in return it would hopefully save money and time but this system loses the person to person interaction which is valued highly. It is also easy to make excuses for errors.  They could easily make up excuses like the server has gone down etc.

Governments use of ICT

•  Online tax (Inland Revenue, car tax)
• Online voting
• Contact Member of Parliament
• Electronic application services (UCAS)
• Tell us once
• Statistics (crime info)
• Employment

  5 popular uses

Theory test (driving applications)

 Ever had trouble with your theory test and getting driving applications? You can now book your theory test, pay the fees and other driving applications online. The government has now realised that most people owns a computer or some sort, which where they can get information from. This makes it easier and quicker for the people and this gives the Government a great option to communicate and be in touch with their people. Instead of buying a book, theory revision sites are now also available online, they also makes DVD revision that works on your computer, this make it easier for drivers get information and be more prepared easily.

Advantages

•           more convenient, saves time
•          all information are online and can it get easily

Disadvantages

•            website might be out of date
•           Some information given might not be needed or might not the one you’re looking for

Police websites- Need to report a crime but too scared to do so? Needs advice on how to protect yourself or your child? Police websites can now allows this. Police website gives you more privacy than ever when reporting a crime. You can report the crime anonymously which gives the “reporter” more comfort. Additionally, police websites also allows you people to give them feedback on what you think about your place or city, or what’s your opinion on police’s services overall. Police websites also gives you a map, detailed with where crimes are occurring; this gives the citizen a feel on where they can go etc. You can also find latest news about the area and about crimes which are very helpful and can also be entertaining. Police websites is very helpful for the citizens. This is very clever for them to build websites as it creates a new way to communicate with them and share their opinions.

Advantages

          

• Extra way to communicate police
• A good source of news about your local area
• Can also get advices and careers
• Can get more details about different crimes

Disadvantages

• Internet access is needed and some doesn't have internet
• Knowing the crime statistics in your area might be a bit scary

Petitions
Ever wanted to appeal about something you are not happy about? Need people to join you with this? Do you have issues that you feel very strongly about? Then starting a petition might be the solution. A petition is request for a change or action; usually it is signed by large number of people. Petition is a strong way of getting your point across and very effective as it can get support from thousands of people. Petitions can be requests for or against something. Enable for your petition to be granted you will need thousands of signatures and creating online links, social network groups would easily get supports needed. Creating a petition group online is very easy and you’ll have people joining instantly. Online petition give you unlimited reach and lets your petition to develop and spread quickly. If you are looking to influence some part of society and need help, then online petitioning is a great tool for this.

Advantages

•           You’ll be able to link and share  your petition with others quickly
•           Social networks and others websites can be linked to help your petition
•           You will be able to get signatures quicker with just a click of a button

Disadvantages

•        Take a long time to create a petition or a page for it
•           Money is maybe needed for advertising the petition

Health (NHS Direct)

Ever had a health issues and needed help and advice instantly? NHS Direct offers help and advice, and it’s just a click away!  NHS Direct is a health related website for the UK. NHS Direct only provides its services for residents and visitors in England, Scotland and Wales. They give heath advice and reassurance. As a part of the National Health Service, all NHS Direct services are free. The healthcare should be available for everyone who needs it, whenever ever they need it. NHS Direct was designed to do this.

 NHS Direct firstly started with a 24 hour telephone advice line and from then on, it has developed further.  As the telephone service was rapidly increasing, NHS Direct was then ready to introduce its next phase and that phase is a website. They created this website to build a new approach to healthcare. Its aim was to be a good source of accurate and up to date health information. The website allows people to access clear and straightforward health information anonymously. Since it has been created, NHS Direct website has attracted more and more users.

Advantages

•          Easy access  and just a click away- instead of calling or making personal appearance, you can now get help by just getting or searching on the internet
•           Get a lot of information  in a short period of time
•           Immediate and 24/7 help or advice is available

Disadvantages

•          Not all people has internet connection or use a computer/technology
•           Person to person- Some people would rather go to the doctor than trusting a “website”

Directgov

Directgov is UK government’s digital service for the citizen in the United Kingdom. Directgov is the most exceptional form of e-Government in the UK. It links together many different Government departments and agencies websites. They receive more the 15 million visits a month since it was launch in April 2004. They provide access to public sector information and services. Directgov’s main outlet is via a website although some content and services can be delivered via interactive TV. Government is using ICT more smartly for a change in service delivery, targeting to make public services more effective.

Directgov’s priority is to be the citizen focused digital channel for the Government offering a high quality experience for customers by delivering information and services that meet most of their needs. Directgov will give the citizen easy and effective digital access to all the public services and information they need, when and where they need it. Directgov also gives citizens new ways of communicating and community groups to provide better interaction with the Government.

Advantages

•           More efficient- the sites has links with other websites therefore there is no need to search
•           All in one- all services you need, you can find it in just one website
•           No paper work- most data or when you have to fill up date, you can do it on the internet therefore there is no need of hand writing.

Disadvantages

•           Too much information to process in a page
•           Internet connection needed